FAQ
How do I get started with a project?
Simply email me at christina@xtinadc.com or direct message me through Instagram or Facebook.
Do you require a deposit?
Yes, deposits are required for all projects. You can make your deposit directly on our policies page or I can send it over to you. The deposit will always go toward your total balance, and the remaining amount is due upon project completion. If you have any questions about the deposit or if you're all around unhappy with the work we provide you, please read the policies page then email us.
Do you have any bundle offers?
Yes, we offer custom bundle deals! If you decide to purchase 3 or more services, we can create a tailored package just for you. Reach out to discuss your needs, and we’ll provide a custom offer based on what you decide to buy.
How long will my project take?
The timeline for each project varies depending on the scope, but we’ll provide you with an estimated timeline when you place your order. Typically, most projects have a 2-4 day turn around. If you need it done sooner, just ask. We will try our best to accommodate!
Do you charge for revisions?
We’re happy to make adjustments to your project as needed! The first round of revisions is free. After that, additional changes may incur a fee depending on the scope of the revisions. The cost of any further revisions will vary based on what needs to be updated, but we’ll let you know the details before proceeding.
Where do I pay the remainder of the balance?
You can pay the remainder of your balance under our services page.
Can I update my EPK, brand book or press article later?
For the press article, yes. I can make adjustments to it later. As for the customized EPK and brand books, yes, but it won't be done by me. I give you the link to the project and you can make edits yourself throughout your career.
Are you hiring?
As of right now, no. But soon, yes!